Shipping policy

UK - Standard Delivery

For orders received before 2pm, we endeavour to pick pack and dispatch the same day. Standard UK delivery is a 48-hour service (working days) The cost is £6.50 We reserve the right to alter any free carriage rates and 'normal' delivery charges during promotional periods. 

 

International Deliveries and Delivered Duty paid

Orders for delivery outside of the UK have VAT deducted at the point of order but VAT and import duties maybe be due on arrival in your country. This is the case for all goods shipped from the UK to Europe. 

 

European Union 

To make things easier for our European customers we operate on a ‘Delivered Duty Paid’ basis. This means you will not encounter extra delays at customs or demands for fees, taxes or duties on arrival. If taxes and duties are due on your order, they will be calculated at checkout and pre-paid by you. So you get your goods faster! 

 

USA Australia & Rest of the World

Liability for taxes and duties vary from country to country and can also be dependant on the value of your order. For most territories if taxes and duties are due they will be shown at checkout for pre-payment. Please note if they aren’t pre-paid at checkout the responsibility for local duties and taxes remains with the customer and may be due on arrival. 

If you don’t see your country of origin in the list at checkout or If you are in doubt and need clarification please contact us before placing your order on email orders@getcarifit.com 

You can also check duty liabilities for goods from the UK, online. 

 

Important information 

Once your order has shipped, if the courier is unable to deliver to you for any reason or if you decide to cancel your order please note we cannot refund the shipping costs, we will only refund the cost of the goods. We may also need to deduct shipping costs for the return of the parcel to the UK.

Please note if you later return goods on which duty and VAT have been paid we cannot refund these amounts, you would have to claim them back from your local tax authority.

Please note it remains the responsibility of the customer to ensure that your email address and mobile number are entered correctly on your order, these maybe needed on some cases by the courier for payment before they can deliver goods to you.