FAQs

Take a look below at our FAQs on our baby carrier, carifit app and live classes below. If you can't find an answer to what you're looking for, please don't hesitate to get in touch with us here.

When can you start using Carifit Baby Carriers?

Suitable for use with newborns to toddlers: 3.2kg-20kg

When can I start carrying my baby facing otuwards in my baby carrier?

We recommend that your baby be carried facing inwards in the baby carrier until around five months of age. Before this age, baby’s neck muscles, spine and hips are not sufficiently developed.

Is the carrier really designed to suit a baby’s back?

The Carifit+ provides an optimised level of support for your babies every growing body at all ages and stages.

Can baby carriers cause hip problems in young babies?

The Carifit+ is certified hip healthy by the prestigious IHDI.

Do Carifit Baby Carriers suit parents of any particular size?

Carifit+ has adaptive sizing and as such beautifully fits a much wider range of body shapes and sizes from tall and broad to short and narrow our unique Posture+ back panel has you comfortable!

Can my child sleep in the baby carrier?

Absolutely, the research around contact naps and their benefits for both baby and wearer are widely known and understood. Let them nap and enjoy!

For how long can I carry my child in the baby carrier at a time?

As long as you like. The reality is that most babies have a reason to come out of the carrier fairly regularly for a feed, play, bath etc etc there is much more detail in your Carifit app in the carrier section!

Are the fabrics used in the baby carrier safe? Is it safe, for example, for my child to suck on the baby carrier?

Yes, Carifit+ is tested to the highest international safety standards. Babies love to chew on and drool on the super soft edging of their carrier!

How do I wash my carrier?

Carifit+ is machine washable.

What does the Carifit app offer?

Mood-boosting, energising engaging digital experience
Lifestyle, wellness, parenting and nutritional support from health and wellbeing experts
In-app carrier Posture+ fitting advice
On-demand workouts to suit all fitness levels and lifestyles
Connect with a supportive, like-minded community
Carifit has been scientifically proven to improve the parent and child bonding and positively impact symptoms of postnatal depression helping to create a happier and healthier parenting experience

How much does the app cost?

When you buy our Carifit Carrier, the Carifit App is completely free for 12 months!

Basic Plan: FREE
Premium: £19 per month OR £119 per year

How do I redeem the 12 months free app subscription?

You can follow the instructions here to redeem your 12 free months subscription to our app. All you need is your Carifit+ packaging.

How do I download the Carifit app on my phone?

Our app is available on both the Apple Store and on the Google Play store. Just search for Carifit on your device. Read our Carifit App page here to find out how you can download our app.

Where can I find information for your Live Classes?

Take a look here for more information on our live classes!

Can anyone join your classes?

Of course! We encourage all new parents to take part in our classes, whatever their fitness capability. Carifit Live is all about community and feeling amazing in your body. Don't worry about finding our classes too difficult, you can tailor your workout to your capability and our experts suggest easy and hard moves for each workout.

How do I book?

You can book your Carifit Live class here. It is super easy to do.

Do you have classes near me?

We currently have Carifit classes across 6 locations. Take a look at our booking system to find your nearest locations.

What are your delivery options?

Delivery options will be displayed at checkout so you can choose whatever suits you best.

My order hasn't arrived yet. What should I do?

Contact us and we will be happy to help just head to the customer care pages.

What is your return policy?

Contact us for more information and we will support you personally.